I had an amazing two-night stay, enjoying the spacious room and a fantastic breakfast with plenty of variety. The evening meals were somewhat simple but fine, and the location offered stunning views of red squirrels. Definitely choosing this place again!

Just a well-suited match for resting with good price-quality ratio. The beautiful view of the river was a nice touch. Request a bigger room if you prefer more space.

The stay was fantastic with amazing red squirrel walks, refreshing ice-cold cider awaiting us, and stunning waterfalls nearby. We loved our room's cozy vibe too, which made our family trip special.

Charming Stay with Nature's Touch

I had a lovely time enjoying the beautiful natural grounds and watching the red squirrels right outside my room. The staff were attentive and made me feel welcome throughout my stay. I did find the bathroom facilities could use a bit more attention to detail, as there was a persistent drip.

Take advantage of the unique red squirrel walks offered, as they are a delightful experience and a highlight of the stay.

The stay was fantastic with amazing red squirrel walks and stunning waterfalls nearby. The cozy vibe of our room made our family trip special, and we loved that there were plenty of nature trails to explore right outside the door. The staff's friendliness truly enhanced our experience. it felt like a home away from home, which was quite refreshing.

A clean and pleasant stay, featuring a lovely mix of old-fashioned charm and character. The food was decent, especially the fresh fish, though dinner lacked excitement. It's a bit remote, which may not suit everyone, but the attentive staff and serene location made up for some shortcomings.

It was just a suitable option for a transient stop in Shap with attractive and competitive value for money. Staff were very polite and friendly, making the stay more enjoyable. Be prepared for non-modern bathrooms if you want to stay here.

This place suits me perfectly with great wi-fi, a bar/lounge area, and 24-hour reception. The staff even helped me with dining directions on my first stay, which was memorable. I highly recommend it for your next trip!

I loved the charming decor of the Shap Wells Hotel, which combined historical elegance with modern comfort. The spacious common areas and easy access made it perfect for us seniors to navigate and enjoy our stay.

Improved housekeeping for bathrooms needed, especially for seniors.

i had a lovely stay at shap wells during my holiday. the breakfast was spectacular with freshly baked goods and vibrant juices. the overall vibe was relaxing and exceeded my previous experience here.

bathroom had a persistent drip

wonderful dog-friendly stay with stunning red squirrels and delightful breakfast

Comfortable room, lovely breakfast experience.

Definitely a nice spot for couples

The scenery was stunning around the hotel and the bed was comfortable, just a bit small for my taste. The lounge area was nice too, a great place to unwind after a long day.

It wasn't exactly budget-friendly but still manageable.

The beautiful surroundings and the charming sight of red squirrels were highlights during the stay. While the room was clean and the staff very polite, the overall decor felt outdated, reminiscent of a bygone era. The dining experience was disappointing. the fixed menu left much to be desired, especially the bland mains. Breakfast had its merits, with a good buffet spread, but overall, the hotel feels like it needs significant investment to truly shine.

Cozy and Charming Stay

Just came back from a chilled one-night stay. The staff were super friendly and helped us right away when we had an issue. The food was decent, especially the breakfast – who doesn't love a good cooked brekkie? Only thing was, the hotel felt a bit worn out in some spots.